Terms of Service

These Terms of Service (“Terms”) form a legally binding agreement between you and Inevara Pty Ltd (ABN [TBD — confirm with Inevara Pty Ltd before public launch]) (“Inevara”, “we”, “us”, or “our”) governing your use of the VOLTR platform, accessible at app.voltr.fit and associated mobile applications (collectively, the “Platform”).

By creating an account, accessing, or using the Platform, you agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference.

If you do not agree to these Terms, you must not create an account or use the Platform.

You must be at least 18 years of age to create an account or use the Platform. By agreeing to these Terms you represent and warrant that you are 18 or older and have the legal capacity to enter into a binding contract.

The Platform is primarily intended for users located in Australia, though it is accessible internationally. If you use the Platform from outside Australia, you are responsible for complying with local laws applicable to your use.

3.1 What VOLTR is

VOLTR is an online fitness marketplace and matchmaking platform. We connect fitness consumers with independent fitness professionals (“Providers” or “Trainers”) including personal trainers, yoga instructors, strength and conditioning coaches, rehabilitation specialists, and other certified fitness professionals.

VOLTR uses AI-powered matching technology, informed by your wearable data, fitness goals, and training preferences, to surface Providers best suited to help you achieve your goals.

3.2 What VOLTR is not

Inevara is a technology platform operator, not a provider of fitness or health services. All fitness services are performed by independent Providers who are separate legal entities from Inevara. We do not employ Providers, and we do not direct or control the manner in which they perform their services.

Nothing in these Terms creates an employment, agency, partnership, joint venture, or franchise relationship between Inevara and any Provider.

3.3 Health and safety disclaimer

Fitness training involves physical exertion and carries inherent risk of injury. Before commencing any training programme, you should consult a qualified medical professional, particularly if you have existing health conditions, injuries, or have been sedentary. VOLTR’s matching recommendations are not medical advice.

4.1 Registration

To access most Platform features, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

4.2 Account security

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at [email protected] if you become aware of any unauthorised use of your account.

4.3 Account suspension and termination

We reserve the right to suspend or terminate your account if we reasonably believe you have breached these Terms, engaged in fraudulent or harmful conduct, or if required to do so by law. You may close your account at any time from Settings → Account → Delete Account, or by contacting us.

5.1 Making a booking

A booking is confirmed when the Provider accepts the request and a successful payment authorisation is obtained. By making a booking you enter into a direct service agreement with the relevant Provider. Inevara is not a party to that service agreement and is not responsible for the quality, safety, or outcome of services performed by Providers.

5.2 Cancellations

Cancellation and rescheduling policies are set by individual Providers and are displayed on their profile before you confirm a booking. If a Provider cancels a confirmed booking, you will receive a full refund.

5.3 Health disclosures

You are responsible for accurately disclosing relevant health conditions and injuries to your Trainer before commencing training. Inevara is not liable for injury arising from undisclosed health conditions.

Payments are processed by third-party providers including Stripe and/or Paddle. All prices are in Australian Dollars (AUD) unless otherwise stated, inclusive of applicable GST. Inevara does not store your full card details. Refunds are processed in accordance with the relevant Provider’s cancellation policy. Nothing in this Section limits rights you may have under the Australian Consumer Law.

By connecting a wearable device, you consent to VOLTR collecting and processing the health metrics described in our Privacy Policy. This data is used solely for the purpose of improving trainer matching and personalising your fitness experience.

You may disconnect your wearable at any time from account settings. Upon disconnection, wearable data is no longer actively collected, though historical data may be retained as described in our Privacy Policy.

VOLTR’s use of wearable data does not constitute medical advice. Matching scores and training load recommendations are indicative only.

You must not use the Platform to:

• Violate any applicable law, regulation, or court order
• Engage in fraud, misrepresentation, or deception of any kind
• Harass, abuse, threaten, or intimidate any other user
• Create fake profiles, misrepresent your qualifications, or impersonate another person
• Solicit consumers to transact outside the Platform to avoid Platform fees within 12 months of a first introduction through VOLTR
• Use automated tools, bots, or scrapers to collect data from the Platform without prior written consent
• Interfere with or disrupt the Platform, servers, or networks

The Platform, including its software, design, trade marks, and all content created by Inevara, is owned by or licenced to Inevara. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended purpose. “VOLTR” and associated logos are trade marks of Inevara Pty Ltd.

To the maximum extent permitted by law, the Platform is provided “as is” without warranties of any kind. AI-based trainer matching is indicative and does not guarantee training outcomes. We do not make any representation about the qualifications, safety, or reliability of any Provider.

Nothing in these Terms limits or excludes any guarantee or warranty that cannot lawfully be excluded under the Australian Consumer Law. To the maximum extent permitted by law, Inevara’s liability for any claim is limited to the amounts you paid to Inevara in the 12 months preceding the claim. Inevara is not liable for indirect, incidental, special, or consequential loss, including loss of profits or personal injury arising from fitness services provided by independent Providers.

12.1 Governing law

These Terms are governed by the laws of the State of Queensland, Australia. You and Inevara submit to the exclusive jurisdiction of the courts of Queensland and the Federal Court of Australia.

12.2 Changes to these Terms

We may update these Terms from time to time. When we make a material change, we will notify you by email and/or by a prominent notice on the Platform at least 14 days before the changes take effect. Continued use after that date constitutes acceptance of the revised Terms.

12.3 Severability

If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed. Remaining provisions continue in full force.

If you have questions about these Terms, please contact us: